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Browse Our Legal Terms Before You Start

osg88 operates under a clear set of legal terms that govern every account, transaction, and session on our platform — access depends on local law.

Jurisdiction-Aware PolicyDANA, OVO, GoPay, QRIS CoveredAccount Data Retention RulesCookie & Privacy PolicyContact Path for Legal Requests

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Explore the Scope of Our Legal Framework

osg88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our legal framework applies to every session you open on osg88.best, whether you deposit through DANA on your phone or fund your account via QRIS at a convenience terminal in Semarang. The terms cover account eligibility, transaction records, dispute resolution, and data handling. Eligibility to hold

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an account depends on local law — if your region restricts access, our system will flag this during registration. All financial records linked to OVO and GoPay transactions are retained for a minimum of five years under our internal audit policy. We do not share transaction
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data with third parties outside of legally mandated disclosures. Any changes to these terms will be communicated via the email address registered to your account at least fourteen days before they take effect.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

LEGAL CONTACT PATHS

Open a Legal Query Through These Channels

Our legal and compliance team is reachable seven days a week between 08:00 and 23:00 WIB. For formal written requests — such as data access or account-closure documentation — use the dedicated legal email so your request is timestamped and routed correctly. Live chat handles urgent clarifications within minutes during operating hours.

Team online

Live Chat Support

Reach our compliance-aware support agents via live chat on osg88.best, available from 08:00 to 23:00 WIB daily. Legal clarifications about your account terms or transaction records are handled in real time.

Legal Email

Send formal written requests — data access, account-closure documentation, or policy dispute notices — to our dedicated legal inbox. We aim to acknowledge within 24 hours and resolve within five working days.

Account Settings Path

Navigate to Account › Privacy on osg88.best to submit a data-correction or consent-withdrawal request directly. Changes are reviewed within 48 hours and confirmed to your registered email address.

HOW WE HANDLE YOUR DATA

See How osg88 Manages Account Security and Privacy

Every data-handling practice listed here is applied consistently across accounts, regardless of which payment rail you use.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to improve page load times. You can manage cookie preferences under Account › Privacy Settings at any time without affecting your ability to transact.

Data Retention

Account data and transaction logs linked to DANA, OVO, GoPay, and QRIS are retained for five years post-closure under our internal audit requirements. After that window, records are permanently deleted from active servers.

Account Security

We enforce two-factor authentication on login and on withdrawal requests above Rp 500.000. Security tokens expire after fifteen minutes and are not reusable, reducing the risk of session hijacking.

Data Access Rights

You may request a full export of your personal data at any time via the legal email channel. We compile and deliver the export within five working days in a machine-readable CSV format, covering profile, session, and payment records.

Consent Withdrawal

If you withdraw marketing consent, we stop non-transactional emails within 48 hours. Transactional messages — such as withdrawal confirmations for GoPay or QRIS — continue because they are operationally necessary.

Legal Contact Person

Our Data Compliance Officer handles all formal legal requests. Contact them through the legal email or the in-app Account › Privacy path. All correspondence is logged with a timestamp for your records.

Browse Common Questions About Our Legal Terms

The questions below reflect what account holders most frequently ask our legal team. If your question is not covered here, use the live chat or legal email channel listed in the support section above.

Yes — access to an osg88 account depends on local law. During registration our system checks your region, and if restrictions apply in your area, you will be notified before any payment details are submitted.

All transaction records — including those processed via DANA, OVO, GoPay, and QRIS — are retained for a minimum of five years after your account closes. After that period, data is permanently deleted from our active servers.

Yes. Send a data-access request to our legal email or submit one via Account › Privacy on osg88.best. We aim to deliver a full CSV export of your profile, session, and payment records within five working days.

Update your preferences under Account › Privacy Settings and marketing emails stop within 48 hours. Transactional messages — such as QRIS withdrawal confirmations — continue because they are operationally required, not marketing.

We notify you at the email address registered to your account at least fourteen days before any material change takes effect. You can review the updated terms and choose whether to continue using the platform under the new conditions.

Direct formal dispute notices to our Data Compliance Officer via the dedicated legal email. We acknowledge within 24 hours and aim to resolve or escalate the matter within five working days, providing a timestamped case reference.

We do not share transaction data with third parties outside of legally mandated disclosures — for example, regulatory requests backed by Indonesian law. No payment data is sold or transferred for commercial marketing purposes.

Browse Our Legal Terms Before You Start

Open a Legal Query Through These Channels

Live Chat Support

Legal Email

Account Settings Path

See How osg88 Manages Account Security and Privacy

Cookie Policy

Data Retention

Account Security

Data Access Rights

Consent Withdrawal

Legal Contact Person

Browse Common Questions About Our Legal Terms

01 Does my eligibility to hold an account depend on where I live in Indonesia?

02 How long does osg88 keep my DANA and OVO transaction records?

03 Can I request a copy of all the personal data osg88 holds about me?

04 How do I withdraw my consent to receive marketing emails?

05 What happens to my account if the legal terms change?

06 Who do I contact if I have a formal legal dispute about my account?

07 Does osg88 share my GoPay or QRIS payment data with third parties?

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